uninstall deleted everything

[fenixproductions]

Really sorry for your lost.

Do you have any way to uninstall it safely without destroying all the files.

The standard uninstaller should not delete anything except TC UP's folder.
What exactly did you do to uninstall? Where did you have your TC UP folder? The only thing that cross my mind is that somehow you'd installed project into your "Documents & Settings" directory.
I've installed and unistalled this app many times and I've never had such a problem. I assume that there are a days that Ultima is doing this one a lot (more than 20x imho).

If your friend is using context menu extension he should use this command in system command line (Start -> Run -> cmd -> ENTER):

Code:

regsvr32 /u "XXX\Plugins\Library\TCUPShellExt.dll"

where:
XXX - is path to TC UP

i.e.

Code:

regsvr32 /u "C:\Program Files\TC UP\Plugins\Library\TCUPShellExt.dll"

after message about successful library unregistered he should:
- delete shortcuts to TC UP,
- delete TC UP folder.

PS. If he were using TCUPItegrator he should change everything back in it (no assignments for TC UP).